Moments use cases

Be there for your customers from the first moment they try your services by building personalized welcome sequences that maximize conversions.

Show customers the value that adopting your app will bring – from profile and account information to real-time service status all in one place.

Improve lead generation by encouraging your customers to share personal information and preferences, and opt-in to receive your communication.

Encourage customers to complete a registration, application, or any form after a specific period of inactivity.

Use effective strategies for encouraging your customers to complete unfinished online purchases.

Don’t leave your customers waiting. Notify them immediately when their favorite products are available again. 

Send real-time messages triggered by customers’ actions – including sign-ups, purchases, and feedback provided.

Encourage your customers to share personalized referral links with friends. Retain customers and gain new ones by offering benefits.

Recommend additional products your customers may be interested in based on their purchase history and preferences.

Use demographics and location data to attract customers that are near your store with special discounts.

Set up automated notifications that motivate your customers to update their profile information. Secure your customers’ data by notifying them about any changes to their profiles.

Reach out to inactive users with personalized promotional content to tempt them back to your app or service.  

If your customers buy products with an expiry date, or use renewable services, remind them about repurchasing and renewal at the optimal time.

Remind your customers in advance of upcoming important dates, on their channel of choice.

Activate timely notifications to your customers about upcoming payments.

Gather and store valuable information from your customers to help improve your service and increase retention rates.