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It’s easier to get the attention of your customers when you meet them where they are.
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95% of global businesses will be using conversational solutions by 2025. We’re here to help you build leading conversational experiences in your market.
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Transforming 10,000+ businesses worldwide
Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot
-
4.4
customer satisfaction rate -
71%
increase in unique users -
138%
increase in leads
Uber: Capitalizing on the global expansion of the ride-sharing phenomenon
-
90%
of global calls anonymized
UNICEF: Turning caring people into regular givers with omnichannel customer engagement
-
7.8%
increase in donor retention -
33.3%
decrease in churn rate -
4%
conversion rate on cart abandonment flow
DPD: Improving delivery experiences and cutting costs with Viber and SMS
-
20%
reduction in cost
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Stay on top of every tech trend: Explore our resources
Professional SMS & text message examples and templates
What makes a professional SMS effective? It’s about clarity, respect, and timing. A professional SMS is short, direct, and stays true to your brand’s voice. Let’s explore how to write concise, clear messages that draw people in and keep them engaged, with real professional text message examples you can use today.
Make every season count: A strategic guide to seasonal marketing
Learn how to create compelling marketing campaigns that resonate with your audience, regardless of the season.
Bring Your Own Carrier (BYOC) explained
Learn what BYOC means and to can switch your Voice, SMS, and MMS traffic to a reliable and robust platform while keeping your carrier contracts in place.
The ultimate guide to phone number reputation
Learn what phone number reputation is, why it matters, and how to protect and improve it to ensure your business calls successfully reach customers.
Email validation and list hygiene best practices for maximum deliverability
Learn how to maintain your email lists to achieve better campaign results through validation and sunset policy best practices.
Viber for Business: Powering the future of conversational journeys with Infobip
For more than a decade, Infobip and Rakuten Viber have partnered to redefine how brands and customers connect. As messaging expectations evolve, our shared mission remains the same: to enable seamless, end-to-end communication on the channels people already trust and use daily.
Cart abandonment: 11 proven strategies for eCommerce success
Cart abandonment is a major challenge in eCommerce. This blog breaks down why shoppers leave without buying, and more importantly, what you can do about it.
Mastering SMS marketing lists: Grow, segment, and succeed
Build, manage, and grow SMS marketing lists the right way. Learn proven strategies to grow subscribers and keep contacts engaged and compliant.
SMS lead generation strategies to drive conversions
Your leads are on their phones. Learn how to build high-performing SMS lead funnels, automate conversations, and drive real results with personalized, timely messages.
How to improve airline disruption management and crisis communication
Airlines are facing constant disruptions. Learn how communication platforms enable effective airline crisis communication and disruption management with real-time passenger updates.
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